Remote and on-site IT help

Technology should work. Simply.

I mainly help people at home, and I also support businesses with networks, Wi-Fi, computers and everyday tech problems. I work in Tarnowo Podgórne and the surrounding area, remotely and on site.

This site is being prepared — service details may change.

Home comes first
Remote or on site
Price agreed in advance

Help at home

When something will not connect,
slows down or gets in the way.

From computers and home Wi-Fi to devices that need to work together. These services are for private customers.

Network and Wi-Fi

Setting up and reconfiguring home networks, routers and device connections. Help with weak coverage and unstable connections.

CONNECTIVITY

Computers and data

Moving data between computers or from an old drive to a new one, repairing and reinstalling Windows, and improving computer performance. Component replacement when needed.

HARDWARE

Devices at home

Connecting network printers, cameras, smart plugs and switches, solar-system data loggers, televisions, set-top boxes and media devices.

SETUP

I handle straightforward repairs myself. If specialist diagnostics or electronics repair are needed, I can help assess the next steps and recommend a suitable repair service.

Support for businesses

Technical support for your business.

I also help businesses keep their workstations and infrastructure running. We can agree on a single task or ongoing support.

  • LAN, Wi-Fi and VPN setup
  • Video surveillance and office devices
  • Backups, NAS and network storage
  • Computers, email and remote help
See starting prices

How I work

From a problem
to peace of mind.

First we discuss what you need help with. That lets me confirm whether I can take on the job and prepare for an on-site visit or remote session.

  1. 01

    Describe the problem

    Briefly explain what is happening and which device is affected.

  2. 02

    We agree on the details

    We confirm the scope, how I will help and a possible time.

  3. 03

    I work on the problem

    I carry out the agreed work and explain what was done.

Pricing

You know where we start.

These are starting prices. A short phone call and initial assessment are free. We agree on the exact price or range before work begins.

Remote helpfrom PLN 90first 30 minutes; each additional 30 minutes: PLN 60
On-site visitfrom PLN 180up to 60 minutes of work; each additional 30 minutes: PLN 70
Windows repair and reinstallationfrom PLN 180repair from PLN 180; reinstallation from PLN 250
Wi-Fi setupfrom PLN 200router and home network
Data transferfrom PLN 200scope depends on the devices and condition of the storage media
Small-business supportfrom PLN 390 net / monthMicro plan: 2 remote hours, up to 5 workstations

Travel

Travel within 20 km of Tarnowo Podgórne is free. Beyond that, we agree on an extra charge individually, mainly based on travel time.

Special times

Evening, weekend or urgent work carries a 50% service surcharge. If an urgent visit falls on a weekend, I apply that surcharge only once.

Clear terms

Basic diagnostics cost PLN 100, deducted from the repair price. Any increase beyond the agreed quote requires your approval.

Prices for private customers cover labour. Parts, storage media and licences are charged separately. Small tasks completed during one visit are combined into one quote.

Contact

Have a question?
Let’s talk.

Tell me about the problem and we will decide whether remote help is enough or an on-site visit would be better. A short call and initial phone assessment are free.

CALL OR EMAIL

+48 515 672 720tomek@pokablu.comPO KABLU / TARNOWO PODGÓRNE AREA